Who between you guys that never shop online before? Well, if you can access this blog post and you never shop online....At least you should have bought your printer ink online right?
Online shopping has been an exploding trends. See your facebook, LinkedIn, or any social networks, even emails, a lot of advertisements about online shopping. Why people shop online?
1. Easier to access
2. Not wasting so much time
3. Free Delivery
4. Cheaper
5. Saving your transport time
And many other reasons.
Like me, I do not really shop these days, I go online. I can find a lot of discounts online, compare prices, and I do not have to walk 20 minutes to bus stops and 40 minutes bus trip to city just to buy a pair of shoes. It is a convenience.
But if we see it in a broader sense, what happen with the real stores? A lot of cases of closing stores happen these days. The most recent one, Darrel Lea Chocolate. It closed almost all the stores in Sydney! Previous case, Borders were closing because of the emergence of e-book. Well, now, the retailers such as David Jones and Myer are facing the problems as more and more people buy clothes online. The sales are keep going down year to year. Sometimes I am afraid though, that I cannot enjoy anymore, walking inside the shops and have the experience of 'window shopping' as everything will be online. Not only that, in the university, it happens too. I was at the 5.28 PM bus this afternoon. Two years ago, when I was in the same bus, I had to stand up because there was no more seat. Now, there are a lot of empty seats. Students not going to uni anymore? Probably, since the introduction of the more advanced ilecture (lecture recording that is published online). Well, maybe in the next decades, university will sell some of their physical buildings and go online which has happening in some universities at the moment.
The most benefited business? Of course, the courier service. Australian Post has increased 21% of its revenue since it has contracts with a couple of online shopping hosts, such as Asos.
For the business (or students that would like to open a business in the future) think online! As we learnt about the existence of shifting the trend from conventional to online shopping, you might want the customers to be able to access you through internet. So you have to think about websites, online transaction process, the security of your network, human resources and most importantly, the costs of implementing those. Even though it is not cheap, it will prevent your business to be redundant, and advance it to a higher level.
Probably in the future, it will be the other way around. I used to remember when people use websites as the place to show their products, market their products and still processing the transactions in the stores, but now it is the opposite. They will only have 1 store to display their products and transactions are mostly done online. Welcome to web 2.0 era people!